📚 Knowledge & Training

Knowledge Search & Retrieval

Information is scattered across drives, Slack, and tools. Employees waste hours searching or interrupt colleagues to find answers.

How AI Helps

Upload your documents and ask questions in plain English. Get instant answers instead of hunting through folders or bothering colleagues.

✓ Semantic search: Finds what you mean, not just the exact words you type
✓ Cross-platform indexing: Searches all your tools at once—documents, chats, and emails
✓ Answer synthesis: Gives you a straight answer with sources, so you don't have to read 10 documents

Pain Points This Solves

Different pains, tailored solutions.

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People problems

Stop losing knowledge when people leave

Experienced staff hold undocumented process knowledge and client history that no one else can access. When they leave or are unavailable the team stalls on decisions they used to handle instantly.

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Drowning in busywork

End the where's that document hunt

Critical knowledge is buried in folders and people's heads. New hires take months to get productive while seniors get constantly interrupted.

Implementation Tiers

Choose the level that matches your readiness and ambition.

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Quick Win

1 day

Upload SOPs and manuals to AI Chatbot (ChatGPT, Claude) or SharePoint with Copilot. Ask questions in plain English instead of hunting through folders.

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Examples

Employee handbook questions, SOP lookups, past project reference finding, technical documentation search

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Business Impact

Find answers in seconds instead of 30+ minutes of searching. Stop interrupting colleagues.

Efficiency

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Workflow Fix

4-5 weeks

Deploy Enterprise Search Platform (Glean, Guru, Microsoft 365 Copilot) that indexes all your tools—SharePoint, Teams, Outlook, OneDrive—in one place.

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Examples

Company-wide knowledge base, integrated help desk answers, sales playbook search, onboarding resource library

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Business Impact

New hires find answers without bothering seniors. Save 1-2 hours/day across the team.

Scale

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Tailored Asset

6-10 weeks

Codify your best people's expertise into a knowledge system that learns and grows. Capture tribal knowledge before it walks out the door—something no subscription tool can replicate.

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Examples

Proactive knowledge suggestions based on work context, automatic expert identification, institutional memory that outlasts any employee

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Business Impact

Own your organisation's collective intelligence. Cancel five search tools and replace them with one asset built around how your team actually thinks.

Strategic Moat