Knowledge Search & Retrieval
Information is scattered across drives, Slack, and tools. Employees waste hours searching or interrupt colleagues to find answers.
How AI Helps
Upload your documents and ask questions in plain English. Get instant answers instead of hunting through folders or bothering colleagues.
In Product/Commerce
Customer service finding product specs and return policies during calls
Implementation Tiers
Upload SOPs and manuals to AI Chatbot (ChatGPT, Claude) or SharePoint with Copilot. Ask questions in plain English instead of hunting through folders.
Deploy Enterprise Search Platform (Glean, Guru, Microsoft 365 Copilot) that indexes all your tools—SharePoint, Teams, Outlook, OneDrive—in one place.
Codify your best people's expertise into a knowledge system that learns and grows. Capture tribal knowledge before it walks out the door—something no subscription tool can replicate.
Problems This Solves
People problems
Stop losing knowledge when people leave
Experienced staff hold undocumented process knowledge and client history that no one else can access. When they leave or are unavailable the team stalls on decisions they used to handle instantly.
Drowning in busywork
End the where's that document hunt
Critical knowledge is buried in folders and people's heads. New hires take months to get productive while seniors get constantly interrupted.
Ready to implement?
Take our assessment to see how this fits with your other priorities, or book a call to discuss implementation.