Customer Support
Support tickets pile up. Customers wait hours for answers to simple questions while agents drown in repetitive queries.
How AI Helps
Draft responses to common tickets and resolve routine issues automatically. Escalates complex problems to human agents.
In Property
Property managers responding to tenant maintenance requests and inquiries
Implementation Tiers
Draft responses to common tickets using AI Chatbot (ChatGPT, Claude) or Microsoft Copilot in Outlook/Teams. Maintain consistent tone and ensure accuracy before sending.
Deploy AI-Powered Helpdesk (Zendesk AI, Intercom, Freshdesk) or Microsoft Dynamics 365 Customer Service. Suggests replies and auto-resolves common issues with chatbots.
Build a support system that learns from every resolution and knows your product better than any generic helpdesk. Predicts which customers need help before they even raise a ticket.
Problems This Solves
Can't keep up
Answer customers before they start looking elsewhere
Support tickets pile up faster than you can answer them. Customers wait hours for simple answers while reputation suffers.
Inconsistent quality
Give every customer the same great experience
Support quality depends on who answers and how busy they are. Customers get different answers to identical questions.
People problems
Stop burning out your support team on repetitive questions
Support agents drown in the same basic questions over and over. Turnover is high because the work is exhausting and unrewarding.
Ready to implement?
Take our assessment to see how this fits with your other priorities, or book a call to discuss implementation.